Service

Bespoke Fitting

A frame should feel like it was made for you — because it was. Our bespoke fitting service combines face-shape analysis, lifestyle consultation, and precision adjustment to place the perfect pair on your face. No guesswork, no compromise.

What Is Bespoke Fitting?

Off-the-shelf sizing is designed for an average face. Your face is not average. Bespoke fitting is a personalised session with one of our frame specialists who will assess your facial geometry, skin tone, prescription requirements, and daily habits to narrow the entire OPTICA collection down to a curated shortlist — then fine-tune the fit on the spot.

Every bespoke fitting includes a complimentary nose-pad adjustment and temple alignment, performed in-house before you leave.

The Process

01
Consultation

We begin with a 15-minute conversation about your lifestyle, prescription, and what you want your frames to say. Everyday wear, professional setting, outdoor activity — each calls for different priorities.

02
Face Analysis

Our specialist assesses your face shape, pupillary distance, bridge width, and temple length. We also consider skin tone and colouring when recommending frame materials and tints.

03
Curated Selection

From our full collection, we pull three to five frames that match your profile. You try each one — we guide you through what to look for beyond just "does it look good."

04
Precision Adjustment

Once you choose, we adjust nose pads, align temples, and verify optical centration. Acetate frames are gently heat-formed for a contoured fit. You leave wearing them perfectly.

What We Measure

Measurement Why It Matters
Pupillary distance (PD)Ensures optical centres align with your pupils for clear, fatigue-free vision
Bridge widthDetermines how the frame sits on your nose — too wide and it slides, too narrow and it pinches
Temple lengthControls how far back the frame sits and whether it hooks securely behind the ear
Vertex distanceCritical for high prescriptions — affects effective lens power and field of view
Face widthEnsures the frame does not extend past the face or sit too narrow

Who It's For

First-time buyers

If you have never worn glasses or are overwhelmed by choice, bespoke fitting removes the anxiety entirely. You arrive uncertain, you leave confident.

High prescriptions

Strong prescriptions demand precise positioning. A frame that sits 2mm too far from your eyes can meaningfully alter the effective power of your lenses. We get it right.

Returning customers

Your face changes — and so do your needs. Even if you've bought from us before, a new fitting session ensures your next pair is calibrated to who you are today.

Bespoke fitting is available in-store and takes approximately 45 minutes. No appointment fee. The cost of the session is fully credited toward any frame purchase made on the same day.

After Your Fitting

Your fitting profile — measurements, preferences, and selected frame — is saved to your OPTICA account. Future adjustments, replacements, or new purchases reference your profile so you never start from scratch.

We also offer a 30-day fit guarantee. If anything feels off after wearing your frames for a few days, bring them back and we'll re-adjust at no charge.

Book Your Fitting

Sessions are available Monday to Saturday, 10:00 – 18:00. Reserve your spot via our contact page or drop in — walk-ins are welcome when a specialist is free.

Book an Appointment

Questions? Reach us at fitting@optica.ma or call during opening hours.

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